DXP Optimisation and Performance Enhancements for Chisholm Institute
Aceik's expert optimisation of Chisholm Institute's Sitecore DXP not only resolved performance challenges but also empowered enhanced education experiences through infrastructure upgrades, process streamlining, and code optimizations.
Background
Chisholm Institute is one of Victoria’s premier public vocational education and training institutes, committed to providing quality education and skill development to empower individuals and enhance their career prospects. With a strong focus on Melbourne’s south east and residential growth corridors, Chisholm leverages various technologies to deliver an enriching learning experience to its students.
Chisholm Institute engaged Aceik to address performance and reliability issues with its Digital Experience Platform, built using Sitecore’s XP application. The challenges Chisholm had encompassed issues with analytics, processing server CPU utilization, DevOps inefficiencies, build process problems, and infrastructure upgrade needs, amongst other things
SECTOR
- Education
Services
- Analytics
- DevOps
- Performance Optimisation
- Infrastructure Analysis
Tech stack
- Sitecore v10
- Sitecore Managed Cloud
Key benefits for Chisholm
Fixing Sitecore Analytics Pool Database Continuous Alerts: Aceik diligently tackled the continuous alerts stemming from the Sitecore Analytics pool database. By diagnosing the root cause and implementing appropriate fixes, the team ensured the uninterrupted functioning of the analytics infrastructure.
Optimizing Raw Analytic Records Processing: The team streamlined the processing of a large volume of raw analytic records in the pools database, enhancing the efficiency of data processing and analysis within the Sitecore platform.
Troubleshooting Processing Server CPU Utilization Issues: Aceik identified and rectified processing server CPU utilization issues, ensuring optimal performance and resource allocation within the Sitecore environment.
Streamlining DevOps Processes: Through careful refinement, Aceik further streamlined Chisholm's DevOps processes to facilitate the smooth release of multiple parallel workstreams, enhancing agility and efficiency in software delivery.
Enhancing Build Processes: Aceik addressed build-related issues and significantly reduced overall build times by troubleshooting specific issues and implementing optimizations.
Feature Toggle Implementation: A feature toggle was introduced to enable Chisholm Institute to seamlessly turn on or off the Sitecore analytics feature, providing greater control and flexibility over platform functionalities.
Automation of Azure DevOps Release Pipeline: Automation of manual steps in the Azure DevOps release pipeline was implemented, reducing human error and accelerating the deployment process.
Admin Page Development for xDB Contacts Management: Aceik developed an administrative page to efficiently manage xDB contacts, empowering Chisholm Institute with enhanced control over user analytics data within the Sitecore ecosystem.
Infrastructure Analysis and Upgrade: Comprehensive analysis and subsequent upgrades were performed on Chisholm's infrastructure to ensure scalability and resilience, meeting the demands of both UAT and production environments.
Streamlining Website Addition Process: The process for adding new websites to the Chisholm solution was streamlined.
Troubleshooting SearchStax Cloud Requests: Aceik addressed issues pertaining to the SearchStax Cloud, optimizing request handling to improve performance and reliability, and also reducing overall spending on SearchStax hosting.
Introducing Code Optimizations: By implementing code changes such as the Roslyn compiler, Aceik enhanced page loading speed, delivering a smoother and more responsive user experience.
Key results
Chisholm website performance has improved according to Google Core Web Vital metrics. Aceik identified and implemented various items to improve the speed of the site including the use of a CDN.
Partnering with Aceik as a consulting entity has proven instrumental for Chisholm, facilitating the harnessing of Aciek's extensive platform expertise. This collaboration has notably bolstered Chisholm's internal competencies and skillsets, particularly in specialized facets of the Sitecore platform such as performance optimization, analytics integration, search functionality enhancement, and streamlined deployment processes. These enhancements have translated into marked efficiency gains for digital creators within Chisholm, thus directly contributing to the enhancement of the digital experience offered to both students and staff”.
Divya Kanvathirtha
IT Applications Team Leader at Chisholm Institute
Final thoughts
Through a comprehensive approach encompassing infrastructure upgrades, process optimizations, and code enhancements, Aceik successfully addressed the performance and reliability challenges Chisholm Institute's Sitecore XP application faced.
Our work has not only resolved existing issues but also laid the foundation for a more robust and scalable digital platform, empowering Chisholm to continue its mission of providing exceptional education experiences through innovative technology solutions.
Thank you
From the project team at Aceik thanks to Chisholm's Technical team.
Visit chisholm.edu.au
