COVID-19 update: It’s all business as usual at Aceik

Aceik’s approach to the COVID-19 outbreak and how we will continue to support our clients, team, families and community throughout this difficult period.

Remote working is our norm

For many companies, remote working isn’t part of their normal practice. In the last few days, employers and HR departments are frantically exploring and launching flexible work options which have a level of complexity for traditional workplaces. It has provided a new level of chaos and complexity to their work processes and relationships.

Not for the Aceik team.

We have always offered our employees the option of flexible working. In fact, what many of our clients and community may not realise is that 95% of our work has traditionally been remote. Yes! Our engagements with RAA, Fitness Lifestyle Group, Fitness First, Goodlife Health Clubs, Village Theme Parks and Chisholm Institute (to name a few) have all been undertaken offsite.

What has changed for Aceik

The health and safety of the team is paramount and so to complement our flexible working culture, we’ve implemented a policy specifically addressing the changing COVID 19 situation. As of Friday 13 March 2020, all team members are working remotely. There is no international travel and domestic travel is only if completely unavoidable. In-person meetings and events are limited. Our phone system has been diverted and will continue to be answered.

Aceik has always offered online training for developers, marketers and clients. We have moved all of our in-person Sitecore public classes to online training for the foreseeable future. Aceik’s Virtual Classroom will be delivered via Google Hangouts and will feature the same live instructor interaction, the same materials and remote machine lab exercises as you would have in our face-to-face courses.

As always, Aceik documents as we work, and this process is unchanged. This means that if a member of our team becomes unwell, that another colleague can easily step in. It is vital to us that there is no interruption to our clients’ businesses and projects.

Tips for anyone new to remote working

We asked the team to share their top tip for remote working:

1. Continue with your regular morning routine just as if you had to commute to work and play music in the background (recommendation: Bossa Nova does the trick).

2. If you can have a separate space that is only used for work (for example, a study, spare bedroom etc) to commute to work, then it will help family to understand that you are at work and not home.

3. Make a checklist in the morning and use the Pomodoro Technique to execute. There are plenty of phone apps available to manage the technique, and act as a timer.

4. The number one rule for client work is keeping the progress updates going on whatever communication platform is used. So, if its Slack keep the updates streaming in because this builds and maintains trust between all parties.

  • Check in at the start of the day with your team and client.
  • Update them when you complete a task.
  • Update them when you’re blocked on a task.

5. Your new colleagues might now have fur and four legs. It is awesome working alongside the furbabies but when you have a call scheduled, ensure you’re in a quiet space. Not everyone understands how offensive the dogs find it that the pesky postman keeps coming back day after day (that guy just hasn’t learned!)

6. Get outdoors for a walk around lunch time.

7. Take short breaks like you would in an office. It’s just that this break might look like putting on a load of washing, hanging clothes, emptying the dishwasher or weeding. But always return to your laptop (and not the TV) once you’re done.

8. Set an alarm to get up, move around and take a few steps. It’s important to stretch and keep moving every hour. Getting the heart rate up every now and again keeps you alert, and some stretching will help prevent long term injury. You could even do a minute or two of core work like planks or push ups.

9. Staying connected as a team is super important. Start a Slack channel like we have called #coffee_buddies channel for random virtual coffee catch ups. And encourage staff to share ideas to help work and socialise like a dream! 

10. Prepare some witty one liners for when your kids add their own commentary or make an appearance during your video meetings. 

We’re committed to…

Nothing has changed for Aceik in terms of our commitment to our clients, team, suppliers or community. We continue to be committed to:

  • Respecting our client relationships and always exceeding expectations.
  • Paying our suppliers on time or ahead of time so there is no disruption to their business activities.
  • Remunerating our team members on time and recognising their continued outstanding work.
  • Doing our utmost for our community during this difficult time
  • Slowing the spread of COVID 19

Aceik’s Jason Horne and Thomas Tyack Win Sitecore Most Valuable Professional Technology Award

Aceik is thrilled to share that our very own, CEO & Founder, Jason Horne and Solutions Architect, Thomas Tyack have again been named a Most Valuable Professional (MVP) in the Technology category by Sitecore®, the global leader in digital experience management software.

Jason and Thomas are two of only seven named Technology MVPs in Australia. This is the fifth consecutive year that Sitecore has honoured Jason with the Technology MVP award, and the second year for Thomas.

Recognising professionals within the Sitecore community who actively apply their talent and expertise to help others best utilise Sitecore products to deliver premier customer experiences, the MVP program is now in its 14th year. Of more than 13,000 certified developers and over 24,000 active community participants, the 316 MVPs around the world are truly an elite group. This year’s MVPs were selected for the quality, quantity and impact of the contributions they made in 2019, including the sharing of product expertise and mastery of the Sitecore platform to support both partners and customers.

And we are absolutely stoked to have two globally-recognised Sitecore MVPs as part of our team, a true accolade to their commitment to our customers. A huge congratulations to the other 2020 MVPs around the world!

A little about Jason Horne

Jason founded Aceik, a digital consultancy that specializes in the implementation, training and support of Sitecore solutions in 2014. Jason’s vision back then, to place customer satisfaction at the core of all Sitecore projects, still guides the team’s direction today.

Jason has delivered numerous large Sitecore projects, including RAA, Village Roadshow and UniSuper (to name just a few) whilst always holding his team to the highest levels of transparency, communication and technical standards.

Learn more about Thomas Tyack

Thomas is a Technical Lead / Architect that has built a career in content management with over 14 years’ experience across 5 different content management systems. Working for high profile agencies in Australia and the UK he has experience directing web teams across a broad cross section of clients in both the enterprise and start-up sectors.

As a Technical Lead, Thomas’ main toolset strengths are around object orientated programming, .NET, web service API’s and modern java script frameworks like React. His ability to help clients deliver a program of work by bringing teams and projects into line with best practice tools, processes and documentation should be well noted.

Sitecore MVP Program

More information can be found about the MVP Program on the Sitecore MVP site:http://mvp.sitecore.com.

Aceik – Two MVPs in 2019

This year team Aceik have set ourselves new goals, new challenges and new benchmarks in the Sitecore space. Just one month into 2019 and we’re absolutely thrilled to find these goals already being achieved.

Our New Year’s resolutions are off to a great start with our team already setting the benchmark in global Sitecore excellence. Two of our incredible staff members – Jason Horne and Thomas Tyack, have been awarded with the prestigious Sitecore Most Valuable Professional (MVP) awards for 2019.

MVPs are recognized by Sitecore as being global leaders in Sitecore implementation and for proactively utilising their knowledge within the wider community. Both Jason Horne and Thomas Tyack go above and beyond in their spare time to share their knowledge with their wider networks and to strengthen their own expertise.

So, what makes Thomas and Jason among the global best? Jason Horne is a fantastic leader, 4 times MVP, founder and CEO of Aceik. He also gives back to the Sitecore community by running the only Sitecore meet up group in Melbourne. Thomas Tyack also wears many hats at Aceik. He is the Queensland Technical Lead, Architect and Senior Developer for our team and carries this workload with expert professionalism and advanced skill.

Our passion as a team is reflected in the work we do and we ensure every client is fully across every project, start to finish. Transparency is key in our business and we work with our clients to ensure every project goes above and beyond the benchmark. Over the past five years, we’ve ensured a 100% success rate in project delivery to the highest standard. Our efficient yet diligent work is what makes us stand out from the rest.

We are absolutely thrilled to have two globally-recognised Sitecore MVPs as part of our team, a true accolade to the work that goes on behind the scenes. A huge congratulations to other 2019 MVPs around the world, we can’t wait to see what this year brings!

MVP    jaaaaaaason    Thomas

Congratulations! You’re Sitecore Certified

Our developers are Sitecore 9 certified

We’d like to congratulate all our developers who’ve achieved Sitecore® 9.0 Certified Platform Associate Developer certification so far.

Sitecore’s certification exams validate the skills and knowledge of developers, marketers and business users. Test takers who pass the certification exams earn the distinction of being Sitecore Certified Professionals.

At Aceik we work exclusively in Sitecore and have formed a strategic relationship with Sitecore. All our developers are Sitecore certified and work towards certification in the latest Sitecore, are highly qualified and totally dedicated to their projects.

Please contact us for more details or if you want to discuss a project.  All enquiries should be made to info@aceik.com.au or +61 (0)4 2697 1867

 

 

Aceik announces FuseIT (S4S) partnership

Aceik works directly with FuseIT, principally by aiding customers in making the link between their Sitecore visits and their Salesforce contacts through FuseIT’s industry standard S4S (Sitecore – Salesforce) connector. We handle the implementation so that the clients’ Sitecore analytics are surfaced in Salesforce, allowing the sales team to track the behavior of individual website visitors then personalize their experience.

 

About FuseIT

FuseIT is a private company founded in New Zealand in 1992. FuseIT has a history of building enterprise content management systems but our real forte is complex systems integration. Our qualified and highly capable team of professionals have proven experience in consulting, business analysis, solution architecture, software development, integration and innovation.

 

About Aceik

We’re a tight-knit team of Melbourne developers who are true craftspeople, creating cutting-edge solutions with the latest Sitecore technology, solving business problems while forging long-term client connections.

Aceik announces Stackla partnership

Aceik enjoys a partnership with Stackla, the leading user-generated content (UGC) platform for enterprise brands. We facilite Australian integrations of Stackla into the Sitecore Experience platform so that our customers can deliver highly personalized brand experiences with fresh, real-time content.

 

About Stackla

Stackla is the world’s smartest visual content engine, helping modern marketers discover, manage and display the best content across all their marketing touchpoints.

With our AI-powered user-generated content (UGC) platform and asset manager, Stackla sits at the core of the marketing stack, actively discovering and recommending the best visual content from across the social web, as well as internal and external resources, to fuel personalized content experiences at scale.

Using Stackla, marketers can spend less time creating expensive creative assets and more time delivering relatable and influential visual customer experiences.

 

About Aceik

We’re a tight-knit team of Melbourne developers who are true craftspeople, creating cutting-edge solutions with the latest Sitecore technology, solving business problems while forging long-term client connections.

Aceik’s Jason Horne Wins Sitecore “Most Valuable Professional” Award 2018

Sitecore_MVP_logo_Technology_2018.jpgElite distinction awarded for exceptional contributions to the Sitecore ecosystem

Melbourne, Victoria, Australia — January 31, 2018 — Aceik – Sitecore Specialists, today announced that Jason Horne, Director and Chief Architect has been named a “Most Valuable Professional (MVP)” in Technology by Sitecore®, the global leader in experience management software. Jason Horne was one of only 208 Technology MVPs worldwide to be named a Sitecore MVP this year.

Now in its 12th year, Sitecore’s MVP program recognizes individual technology, strategy, and commerce advocates who share their Sitecore passion and expertise to offer positive customer experiences that drive business results. The Sitecore MVP Award recognizes the most active Sitecore experts from around the world who participate in online and offline communities to share their knowledge with other Sitecore partners and customers.

Aceik has a very close and strong relationship with Sitecore. We are very honored to be given this award in recognition of our expertise and contributions to Sitecore. Aceik is highly active in the Sitecore community providing thought leadership, presentations, workshops, open source modules, blog posts, co-founding and managing the Sitecore Melbourne user group and more. Through our deep engagement in the Sitecore community, Aceik stays on the cutting edge allowing us to provide the best advice and outcomes for our clients.

Aceik was founded in 2013 by Jason Horne as a Sitecore specialist consultancy (About Us, Services). Aceik is a one of a kind Australian Sitecore partner. We focus on Sitecore, .Net, Azure, and Agile, keeping this dedicated and deliberate focus allows us to stay on top of a very fast-paced industry. We strive to provide excellence in every Sitecore project we undertake.

Some things that make us unique Include:

  • 100% of our work is Sitecore related.
  • We guarantee Sitecore experts on every project.
  • Speak directly with our technical team.
  • We care about all our clients, they are our biggest advocates
  • We are responsive and enthusiastic about all projects big or small
  • We deliver quality solutions at the highest level, honestly and transparently

“The Sitecore MVP awards recognize and honor those individuals who make substantial contributions to our loyal community of partners and customers,” said Pieter Brinkman, Sitecore Senior Director of Technical Marketing. “MVPs consistently set a standard of excellence by delivering technical chops, enthusiasm, and a commitment to giving back to the Sitecore community. They truly understand and deliver on the power of the Sitecore Experience Platform to create personalized brand experiences for their consumers, driving revenue and customer loyalty.”

The Sitecore Experience Platform™ combines web content management, omnichannel digital delivery, insights into customer activity and engagement, and strategic digital marketing tools into a single, unified platform. Sitecore Experience Commerce™ 9, released in January 2018, is the only cloud-enabled platform that natively integrates content and commerce so brands can fully personalize and individualize the end-to-end shopping experience before, during, and after the transaction. Both platforms capture in real time every minute interaction—and intention—that customers and prospects have with a brand across digital and offline channels. The result is that Sitecore customers are able to use the platform to engage with prospects and customers in a highly personalized manner, earning long-term customer loyalty.

 Aceiks mission is to deliver quality solutions honestly and transparently. Through our deep engagement in the Sitecore community and singular focus we provide a substantial return on investment to our clients with every engagement. We believe that clients and vendors can work together as a single team to deliver outstanding results as true partners in a common goal.

Please feel free to get in touch:
Jason Horne, Founder, and Sitecore specialist
Aceik
jasonhorne@aceik.com.au
0426971867

More information can be found about the MVP Program on the Sitecore MVP site: http://www.sitecore.com/mvp